Privacy Policy

Last Updated: January 18, 2026

Your Privacy Matters to Us

Attune Menopause Care PLLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website attunemenopausecare.com (the "Site").

This Privacy Policy applies only to information collected through our website. It does not apply to information collected in our office or through our HIPAA-compliant patient portal and secure messaging systems, which are governed by our Notice of Privacy Practices.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Contact us through forms on our website

• Send us an email

• Subscribe to our newsletter or blog updates

• Request an appointment

• Provide feedback

This information may include:

• Name

• Email address

• Phone number

• Message content

• Any other information you choose to provide

Automatic Information Collection

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address

• Browser type and version

• Operating system

• Pages you view on our Site

• Time and date of your visit

• Time spent on pages

• Links you click

• Referring website

We collect this information through:

• Cookies: Small data files stored on your device

• Web beacons: Electronic files that track how you navigate our Site

• Analytics tools: Such as Google Analytics

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests

• Send you information you have requested

• Improve our website and services

• Understand how visitors use our Site

• Send periodic emails about our services or health information (if you have opted in)

• Comply with legal obligations

We will never sell your personal information to third parties.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and remember information about your visit.

How We Use Cookies

We use cookies to:

• Remember your preferences

• Understand how you use our Site

• Improve your experience on our Site

• Analyze Site traffic and usage patterns

Types of Cookies We Use

Essential Cookies: Necessary for the Site to function properly

Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)

Functional Cookies: Remember your preferences and settings

Managing Cookies

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our Site.

To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

Third-Party Services

Google Analytics

We use Google Analytics to analyze how visitors use our Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site.

We use this information to improve our Site and services. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Social Media

Our Site may include social media features, such as links to our social media profiles or share buttons. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly.

Your interactions with these features are governed by the privacy policies of the companies providing them.

Email Communications

Newsletter and Updates

If you subscribe to our newsletter or blog updates, we will use your email address to send you information about menopause health, our services, and practice updates.

You can unsubscribe from these emails at any time by clicking the "unsubscribe" link at the bottom of any email we send, or by contacting us at office@attunemenopausecare.com.

How We Respond to Inquiries

When you contact us via email or contact form, we will use your email address and any information you provide to respond to your inquiry. We will not use this information for marketing purposes unless you have separately opted in to receive marketing communications.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Do Not Send Protected Health Information

Important: Do not send any protected health information (PHI) or personal health information through our website contact forms or regular email. These channels are not secure and are not HIPAA-compliant.

If you are an established patient and need to communicate about your health or care, please use:

• Charm Patient Portal (secure, HIPAA-compliant)

• Spruce secure messaging (secure, HIPAA-compliant)

• Call our office at (872) 253-4891

How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Website contact form submissions and general inquiries are typically retained for 1-2 years. Newsletter subscriber information is retained until you unsubscribe.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

Access: You can request to know what personal information we have collected about you

Correction: You can request that we correct inaccurate information

Deletion: You can request that we delete your personal information

Opt-out: You can opt out of receiving marketing communications from us

To exercise these rights, please contact us at office@attunemenopausecare.com or (872) 253-4891.

Please note: This Privacy Policy covers website information only. For information about your rights regarding your medical records and protected health information, please see our Notice of Privacy Practices.

Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not provide any information on this Site.

If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. California's "Shine the Light" law permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

We do not share personal information with third parties for their direct marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Attune Menopause Care PLLC 1564 N Damen Ave, Suite 207 Chicago, IL 60622 Phone: (872) 253-4891 Email: office@attunemenopausecare.com Website: www.attunemenopausecare.com

Important Distinction

This Privacy Policy governs our website only. For information about how we handle your medical records and protected health information as a patient, please refer to our Notice of Privacy Practices (HIPAA Privacy Notice), which is provided to all patients and available on our Policies page.